‘It’s
a sad story’
Herald Review December 28, 2014
Herald Review December 28, 2014
Uwe
Balser, Managing Director Condor talks to Herald Review about pulling out his
last Frankfurt- Goa flight this season. This will be the first year the
airline- which brought in approximately 25,000 tourists during a single season
and has been operating for over three decades- will not be coming to the State.
LISA ANN MONTEIRO
What
was the reason for pulling out of Goa?
We go to a destination to earn money. Condor just didn’t
make a profit on this route anymore. The airport fees are too high, higher than
any other airport worldwide that we are presently flying to including
Frankfurt. We also wanted to park the aircraft at the airport which was not
possible. We’ve been asked to take our aircraft out overnight which means we
had to get our crew and aircraft out of the country to Sharjah or any other
place and come back the next morning to take the passengers back. If we were
given the allowance to park in one corner in the airport for a few hours, then
we wouldn’t have had additional fuel costs and crew costs. This made it much
more expensive for us. The passengers we were getting to Goa were no more the
ones who were willing to pay a decent amount of money to compensate for these
high costs.
Can
you tell us about the profile of tourists Condor brought in?
We would bring in
approximately 25,000 tourists in one season. The Germans are normally not only
interested in the beach and sun but are also interested in culture, heritage,
ayurvedic medicines and nature. Those who are only interested in the beach and
sun go to the Caribbean or Domonican Republic. Nature is a very big part for
Germans. They want to see some kind of diversity that the country offers and
India has a big advantage over other countries and States. For example if you
go to places in Africa or Dominican Republic you have a hotel complex, a huge
wall around it and people don’t walk out. India is still a very safe and
relaxed place. The elderly people in Germany are very fit and strong and they
maintain their health and like to see things. They may stay near the beach but
they always do day trips to spice gardens, go on nature walks. They are also
interested in how things work and how things developed and how people lived in
the past. That’s typical German I would say. We also brought in students and
people who wanted to have a relaxed atmosphere at clubs. It was always a mixed
group.
Where
are these tourists going now?
There are new places coming up further East like Kuala
Lumpur and Vietnam. Thailand is still very strong and like India offers many
things including the beach and good food and it’s safe too. Goa is still unique
within India. You will have people going to Delhi, Rajasthan and Kerala but
these are the ones who are only interested in specialties in culture or health.
Goa has the sun and beach and all the rest and is still the best place to go to
when you want to have a holiday.
How
has pulling out of Goa affected your profits?
That’s the sad story. Taking our flights out of Goa has
increased our income because we sent these aircrafts to other destinations
where we could earn more money. We always calculate route profitability and
start with the best destinations with all our 41 aircrafts. Last year we opened
up Cape Town and this year Fortaleza in Brazil besides a few destinations in US
and Canada and they are all more profitable than our routes to India. In the
end we have to earn money in order to keep jobs, it’s not social work what we’re
doing. I love India, my wife is Indian and I would do everything to keep the
aircraft here but I can’t.
How
will this affect Goa?
It’s as if you’re in the dessert and the water has been
taken out. It’s very difficult to get it back. To open up a new route and
getting traffic rights is a cumbersome process. Whatever you initialize
requires lots of energy in order to get something out of it. To maintain
something is much easier. There must be marketing funds but I haven’t seen Goa
being promoted in Germany for a long time now.
What
deters the Germans from coming to the State?
Don’t get me wrong, I love India but what hurts me is to
see beautiful nature getting spoilt by garbage and this is something that
really takes German tourists away. Just as you leave the airport you see piles
of garbage. Germans are all nature oriented. We come from a time where we were
in the same situation when we didn’t treat our garbage and all our rivers were
dirty but overtime we have developed something to sustain in a small little
country like ours where the garbage is easily visible. India is so vast you
always think it will digest anything. But it will not and after a while it will
spit out all the dirt again.
Have
there been problems with obtaining visas in the past?
What’s important for passengers is to have a simple process
for entering the country. An easier process manned immigration places where you
don’t have to line up for two hours after a long flight. The visa is quite high
and it takes an effort in Germany. Elderly people find it difficult to do it on
the internet. So the visa on arrival just introduced is something good which
will have a big advantage.
Goa
has been hit this year with Russian tourists too not visiting.
What I miss and what I feel is that the diversity of
tourists coming to Goa has changed a lot. I would always say it’s better to go
for diversity when it comes to the tourists you’re attracting in order to keep
your eggs in many baskets. If the Russians aren’t coming like they used to at
least you have others. Perhaps it was political I don’t know but they were
happy about the increase in tourists but they never figured they were all
coming from one destination and now they’re in trouble and suddenly screaming
what has happened, as if it wasn’t clear from the beginning. I would suggest go
back and see what diversity you can offer and promote it again to those
tourists you would like to have in your State.
What
does Goa need to do to improve?
There’s not much to do. I’ll start with what I like. I enjoy
the nature and the old city. Walking in Old Goa feels like I’m walking in
Lisbon in history. It’s much easier compared to other countries as you already
have everything. You just have to offer it in a proper way and maintain the old
things you’ve got. For example Benaulim is one of the nicest villages I know
but close to the beach there are these typical one bedroom flats coming up in a
horrible way and these ruin the surroundings. In streets near the beach there
are already places where you can’t see nature anymore. Maintain what you have
and put things in which will not destroy this beauty. That’s the idea behind
it. Don’t build huge roads through nature. One good route north- south is
enough and leave the charm of the beach roads. You already have all these
attractions. Not building on the beach is a fantastic idea so keep it that way.
You may attract a couple of people for a while by further reducing prices and
making them stay there but after a while they will get bored because all they
see is concrete. I’m completely against this way of ruining your own nature and
culture. Other things that get on my nerves are that I constantly have to show
my driver’s license when traffic cops stop me because I have a different number
plate. Or when I go to a restaurant when the name and menu is only in Russian.
It’s a bit like they’re welcome and others are not. This is completely
different from the nature of the India I know where people are welcoming. There
are so many places where you feel insecure like Africa and Brazil where you
cannot leave your compound. India is still safe and lovely.
Are
the Germans still interested in coming to Goa? What will it take for Condor to restart
operations here?
Of course there are many Germans still interested in coming
to Goa. We have to attract them again and go in for diverse tourists from all
over Germany who are able to spend and want to spend money so that the airlines
can earn more. At the same time we would need support by reducing the costs
through initiatives where perhaps the government says no landing fees for the
first season if you come back in the next three- four seasons, just to attract
us back. That would straight away reduce our costs and allow us to begin
earning money and as soon as we can earn money we can come back. We can start
with one flight a week and then increase the number if it attracts more people.
We can always restart if we get the necessary support. But you have to be more
attractive than other destinations because I cannot go to two destinations with
one aircraft.
Review
Bureau
link:http://epaperoheraldo.in/Details.aspx?id=10162&boxid=174254875&uid=&dat=12/28/2014